Refunds & Returns

  • A request must be made to Tudor Uniforms for the return of Goods
  • A Return Issue Number will be issued by us and this must quoted when returning the goods.
  • Goods will only accepted as a return if they are not soiled, damaged or appear to have been worn. We reserve the right to determine whether the goods acceptable as a return.
  • Goods will only be accepted as a return if the claim is made within 7 days of receipt of gods by the customer.
  • The value of refund will not include any freight costs (both inwards and outwards)
  • All faulty garments will be repaired at our discretion.
  • We reserve the right to repair faulty garments where possible instead of replacement or credit.
  • Garments damaged as a result of wear and tear; accidents or mishandling will not replaced, credited or repaired free of charge.
  • Special make items cannot be returned for credit or exchange
  • Outdated items are also excluded for credit or exchange.